Republic of the Philippines

50 Hobson Street, Thorndon, Wellington, New Zealand 6011

Assistance to Nationals

Urgent Help and Support to Filipinos in Distress

Filipinos in genuine distress need not set an appointment with the Embassy. However, it is advisable that you contact us immediately first. Our ATN Unit or the Philippine Overseas Labor Office (POLO) will try to get back to you soonest.

Our contact information

a. For labor related matters of POEA/OWWA/POLO-registered OFWs

Landline : +64 260 1161
Email :

b. For non work related concerns and other categories of Overseas Filipinos (OFs)

Hotline : +64 220 746 517
Landline : +64 4 890 37 41/42/44 ext. 710 (office hours only, M-F, 9am–6pm)
Email :
FB Messenger :

Please submit the following via ATN Unit and POLO emails:

  1. Duly accomplished ATN Form downloadable at
  2. Clear scanned copies of passport data page
  3. Clear scanned copy of visa
  4. Clear scanned copies of other pertinent documents